Privacy Policy
Last updated: March 1, 2026
1. Introduction
AudioRoute ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at audio-route.com and use our services.
2. Information We Collect
We collect the following information when you join our waitlist or purchase our product:
- First name and last name
- Email address
- Payment information (processed securely by our payment provider, Paddle)
We also automatically collect basic technical data such as your browser type and referring page to improve our service.
3. How We Use Your Information
We use your information to:
- Send you updates about AudioRoute, including launch notifications and early access details
- Process purchases and provide customer support
- Improve our website and services
We do not sell or share your personal information with third parties for marketing purposes.
4. Payment Processing
Payments are processed by Paddle.com Market Limited ("Paddle"), who acts as our Merchant of Record. Paddle handles all payment processing, invoicing, and sales tax compliance. When you make a purchase, your payment data is handled directly by Paddle under their own privacy policy. We do not store your credit card or payment details.
5. Data Storage & Security
Your data is stored securely using industry-standard infrastructure. We use Supabase for our database and implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent at any time
8. Cookies
Our website does not use tracking cookies. We may use essential cookies strictly necessary for the website to function.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.
10. Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at support@audio-route.com.